Grant Blair is a dedicated customer experience and education professional with more than a decade of expertise in client success, training, and support across technology and SaaS environments. His career spans teaching, account management, and consumer services, with roles at Ingram Micro and Sony Interactive Entertainment America, where he contributed to PlayStation’s Trust & Safety pilot program. Known for his problem-solving, clear communication, and team-first mindset, Grant has consistently helped organizations strengthen customer relationships, resolve challenges, and exceed satisfaction goals. He combines a foundation in education with hands-on experience in customer engagement, making him a trusted partner in driving both user success and team development.